UK Delivery
How Much Will It Cost?
Orders to be delivered to most UK mainland addresses are charged at a rate of £2.99 per order up to the value of £49.99, £4.99 for orders between £50-£99.99 and £8.99 for orders of £100 and over . Delivery to outlying areas may incur additional charges. We post most orders via Royal Mail using their first class Recorded delivery service, larger orders will be sent by parcel force. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address. If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your parcel redelivered.
How Long Will It Take?
Most Orders are normally processed within 3 working days and then despatched on a 1-2 working day delivery service, personalised orders can require 3 weeks to complete.
International Shipping
How Much Will It Cost?
The website will calculate the cost of international shipping according to the destination country.
How Long Will It Take?
Delivery times will vary according to the delivery network in the country of destination and any customs or import procedures.
Any approximate guide is as follows:
Europe - 4 to 6 working days
USA and Canada - 7 to 10 working days
Far East and Australasia - 12 to 14 working days
Rest of World - up to 28 working days
Refunds and exchange
In the unlikely event that any goods arrive damaged, incorrect or are faulty you must inform us within 7 days in writing via our e-mail contact form and we will advise how to return them to us for either an exchange, correction or a refund including the associated postage costs.
We stand by our products and if you are not completely satisfied we are happy to offer a full refund provided you contact us in writing (as above) within 7 days of delivery. The goods must be returned unused and undamaged. Unfortunately we cannot offer this service for any personalised items. The price of postage and packaging will not be refunded.